As someone who had previously worked two jobs, Richard was looking to start in a new career path that would provide more stability and the potential for professional growth. So when Richard came across the flyer for our Bilingual Banker Training, he knew he couldn’t let this opportunity pass up. While working a full time job, Richard decided to dedicate his evenings to attend the Bilingual Banker Training where he was able to explore a new career that would ultimately lead him to landing a job in the financial industry!

Richard’s intent in taking the class was that he would apply the curriculum covered to achieve success in the financial industry- a field that was brand new to him. Some of covered curriculum included practicing cash handling and getting familiar with banking vocabulary. He was also able to receive assistance with updating his resume and mock interviewing, all in preparation for the banking related jobs he would apply for. It wasn’t long before Richard heard back from an employer impressed by his resume contacting him for an interview. Richard did so well in his interview that he was offered a full time position as an Employee Benefits Customer Service Representative, which would pay over $4 more per hour than his previous job!

Richard credits the guidance and assistance he received through the training in helping to make this possible.

“I always want to learn new things and knowing that the class is free and knowing I could get a better job opportunities I decided to take advantage of that… and now I’ll be getting better pay, I’m going to have better benefits, less physical work. I want to have a job which requires using my mind maybe it will be a bit different but I rather do something like that”.

We applaud your success, Richard! 

Last Spring, Jeanne came across a flyer on Facebook that sparked an idea for a new opportunity. This flyer was for our Retail Industry Training that was enrolling for its summer session. Fresh in her retirement from working office jobs and having “pretty much done everything around the house”, Jeanne thought working in Retail during the holidays would be a fun way to keep busy. She hoped that the Retail Training would help prepare her for this. In taking the training, Jeanne was able to learn Retail fundamentals that would later prove useful in new job with Fry’s Food. A position she was able to secure as a direct result of our Retail Training.

As a student in the class, Jeanne’s knowledge of the Retail industry expanded greatly. Some of the covered material included best practices when dealing with customer service issues and the importance of representing the company brand well. In addition to this, to help begin her job search process, Jeanne was assisted in identifying Retail jobs she could apply to and also how to tailor her resume for a retail job. As a student, she also had the opportunity to hear from recruiters from various local Retailers, one of which being Fry’s. Upon researching the company further Jeanne liked what she read and decided to apply for open positions. Within a matter of days, she got called for an interview and soon was made a job offer! Today, Jeanne loves her new role and feels the company aligns perfectly with her values.

Way to go, Jeanne!