Client Success Stories

Celebrating the accomplishments of our workforce clients.

Meet Octavio

HVAC Certificate Graduate

Octavio Torres has spent 34 years in the United States, but because of a language barrier and a lack of resources to succeed, his opportunities have been limited. He has a wife and five children, including a newborn. His wife is a homemaker, so Octavio is the main breadwinner.

Working at JB Refrigeration, he had spent most of his time working in a Hot Box, which is a freezer. This included fixing it, mopping, wiping down walls, pipe cleaning, and any other miscellaneous maintenance. Additionally, since immigrating to the U.S., Octavio shared he has spent most of his career doing manual labor and has had several injuries and surgeries to his back as a result.

Therefore, at the age of 52 he decided he needed to do something else, but he was loyal to his company and didn’t want to leave. He needed to figure out a way to advance his skills. After some discussion, a coworker suggested he get his HVAC certification. Octavio pursued the certification through different schools in the valley, but it was too expensive and none of the certificated programs allowed him to make payments. After much disappointment, he was told by his cousin to contact Chicanos Por La Causa Workforce Solutions. Through our Job Seeker Initiative, a case manager was able to source and place him in a HVAC Certificated Program and $8,000 in tuition was paid for client. Now that he has his HVAC certification, he has been promoted to a less physical position as a HVAC Technician and is getting paid $10 more per hour. Lastly through his company, he has the opportunity to go to Kansas to attend a nine-week specialized certification and leadership training program, where he will have the opportunity to earn even more money once it’s completed.

Congratulations, Octavio!

Meet Crystal
WIOA Youth, Private Pilot Licensee 

Crystal long dreamt of becoming a pilot, and thanks to financial support provided by our program, her dreams became reality. By providing financial assistance to help cover tuition costs, Crystal was able to complete her first semester at Embry-Riddle Aeronautical University and earn her Private Pilot License! She is now on her way to take the skies!


Crystal has big plans for her second year at Embry-Riddle - she plans on obtaining her Multi-Engine License which will allow her to operate more than one single engine aircraft.


Congratulations, Crystal! We’re so proud of all you’ve achieved and can't wait to celebrate your next accomplishment!

Meet Richard
Refugee Youth Mentoring Program Mentee

Richard, a refugee youth from Zimbabwe, was determined to get into a training program in the medical field and planned to later enroll in college to continue in his pursuit of being a doctor. However, he did not have the resources to realize his dream. This is when he learned about our  Refugee Youth Mentoring Program and how we could assist him in his journey.                                                                                                                                                  

Once enrolled, Richard discussed his goals and aspirations in detail with his case manager. Richard then researched medical training programs that would help him get closer to his goal. He chose the Clinical Medical Assistant Training program and Phlebotomy Technician Program at Providence Training Institute. While in his training Richard stood out from the rest of his classmates. He found time to help his classmates when they needed help. He recently took his board exam for medical assistants and cleared the exam with flying colors. He also completed his Phlebotomy Technician training. Richard is now hired at the site where he completed his      clinical hours. Richard is all set to be limitless in pursuing his dreams.

Meet Angelica
GED Graduate

When the opportunity for Angelica to receive her GED presented itself, she was prepared to take action. As something she had sought after for years, she was ready to embark on this 6-month journey to getting her GED. And with the financial assistance provided by CPLC Workforce Solutions that covered the enrollment fee for the class, Angelica was able to enroll in and reach her goal of completing our GED in Spanish class.

Angelica knew that getting her GED would open doors for more job opportunities, but an even greater motivating factor for her were her children. Angelica wanted to set an example for her daughter in high school to help motivate her to finish her education as well. Angelica made the effort to show up to class every week and study regularly to ensure her success in the class. She credits the class instructor for providing her with all the necessary material to prepare for the GED exams, as well as her fellow classmates for supporting each other along the way.

When asked if she could share a piece of advice to someone who may be struggling to complete their education she said, “Before anything gather all the information because there is a lot of help out there. Have a purpose in life and if finishing school is one, go for it. Don’t waste time…it’s never too late to complete your dreams”.

Congratulations, Angelica!

Meet Karla
WIOA Youth

After graduating high school, Karla was ready to make moves towards an exciting, new career. With plans to study medicine at ASU in the fall, to help prepare for this career path, Karla decided to enroll in Certified Nursing Assistant (CNA) training offered through Providence Training Institute (PTI). Unfortunately, she faced financial struggles in paying for her classes, books and supplies. PTI recognized this as a barrier to her success and referred Karla to our WIOA Youth Program for help. After enrolling in our program, WIOA Youth Program is covering all costs associated with her training and providing her support services in the form of gas cards to ensure that there are no other barriers that could keep her from succeeding.

In addition to this, Karla applied for the Obama Scholarship. Her determination paid off as she was awarded the scholarship, which will pay for all 4 years of her education at ASU.

Way to go, Karla! We are proud of all you have accomplished and cannot wait to see what the future holds for you!

Meet Richard
Bilingual Banking Training Graduate

As someone who had previously worked two jobs, Richard was looking to start in a new career path that would provide more stability and the potential for professional growth. So when Richard came across the flyer for our Bilingual Banker Training, he knew he couldn’t let this opportunity pass up. While working a full time job, Richard decided to dedicate his evenings to attend the Bilingual Banker Training where he was able to explore a new career that would ultimately lead him to landing a job in the financial industry!

Richard’s intent in taking the class was that he would apply the curriculum covered to achieve success in the financial industry- a field that was brand new to him. Some of covered curriculum included practicing cash handling and getting familiar with banking vocabulary. He was also able to receive assistance with updating his resume and mock interviewing, all in preparation for the banking related jobs he would apply for. It wasn’t long before Richard heard back from an employer impressed by his resume contacting him for an interview. Richard did so well in his interview that he was offered a full time position as an Employee Benefits Customer Service Representative, which would pay over $4 more per hour than his previous job!

Richard credits the guidance and assistance he received through the training in helping to make this possible.

“I always want to learn new things and knowing that the class is free and knowing I could get a better job opportunities I decided to take advantage of that… and now I’ll be getting better pay, I’m going to have better benefits, less physical work. I want to have a job which requires using my mind maybe it will be a bit different but I rather do something like that”.

We applaud your success, Richard! 

Meet Juma
Refugee Youth Mentoring Program Mentee

At 24 years old, Juma arrived in the U.S. last year from the Democratic Republic of Congo. He was eager to join our Refugee Youth Mentoring Program (RYMP) with hope that he could get assistance in further pursuing his education. Despite already completing high school in his home country, Juma was told that his diploma could not be translated to an accredited high school equivalence. After hearing this, Juma was under the assumption that he would need to complete his GED before he can pursue his educational interests. But after meeting with our program Case Managers, we were able to find a company that could translate all of his credits and prove they were comparable to graduating from an accredited high school program in the U.S.

He was then co-enrolled in our WIOA Youth Program where he was given the guidance to enroll in ABL Cyber Academy. Juma is now on an education pathway to pursue his dreams of working in IT. 

Congratulations, Juma!

Meet Jeanne
Retail Training Graduate

Last Spring, Jeanne came across a flyer on Facebook that sparked an idea for a new opportunity. This flyer was for our Retail Industry Training that was enrolling for its summer session. Fresh in her retirement from working office jobs and having “pretty much done everything around the house”, Jeanne thought working in Retail during the holidays would be a fun way to keep busy. She hoped that the Retail Training would help prepare her for this. In taking the training, Jeanne was able to learn Retail fundamentals that would later prove useful in new job with Fry’s Food. A position she was able to secure as a direct result of our Retail Training.

As a student in the class, Jeanne’s knowledge of the Retail industry expanded greatly. Some of the covered material included best practices when dealing with customer service issues and the importance of representing the company brand well. In addition to this, to help begin her job search process, Jeanne was assisted in identifying Retail jobs she could apply to and also how to tailor her resume for a retail job. As a student, she also had the opportunity to hear from recruiters from various local Retailers, one of which being Fry’s. Upon researching the company further Jeanne liked what she read and decided to apply for open positions. Within a matter of days, she got called for an interview and soon was made a job offer! Today, Jeanne loves her new role and feels the company aligns perfectly with her values.

Way to go, Jeanne!

Meet Dora
WIOA Youth WEX Intern & GED Graduate

Sometimes our accidents can lead us down a road filled with promising opportunities. This was definitely the case with Dora, when she accidently stumbled into our workforce office on the Rio Salado College campus. While looking to register for GED classes, Dora learned about the CPLC WIOA Youth Program that could help pay for her GED. She soon enrolled in our youth program and went on to complete her GED in record time. All before her 17th birthday! After graduating, she also was able to secure an internship with two CPLC departments.

After making the difficult decision to drop out of high school, Dora felt worried about what was next. But through the guidance and mentoring she received in the WIOA Youth Program, she found the motivation from within to achieve her goals. In her time as an intern, Dora showed great potential which lead to her internship being extended. Speaking about the support Dora received, she shares, “They [WIOA Youth Program] helped me out a lot and I didn’t think all these opportunities would be a part of it. My goal was just to get the GED done”.

Today, Dora is attending college to achieve her next big goal! Congratulations, Dora! We applaud you for all your achievements and can’t wait to see what your future brings!

Meet Jovita
Congrats on your new job!

Finding the confidence to leave your comfort zone can be hard, but Jovita found a way to overcome this to better her future. Working a temporary, low paying job that provided no benefits and no room for growth, Jovita was ready for a change. After learning about CPLC Workforce Solutions from a friend, Jovita reached out to us for assistance in finding a new job. Through our services, Jovita was able to land a higher paying job at a major hospital that provides full benefits!

Before seeking out our services, Jovita was actively applying to many jobs but struggled to find anything. A major obstacle she faced while applying was being able to correctly complete job applications as English is not her first language. Through our services, Jovita was able to get assistance with accurately completing job applications and also in creating a new resume.

Today, Jovita is happy in her new position and believes it will be an excellent opportunity for her professional growth. 

Congratulations, Jovita! We applaud you for all your achievements and can’t wait to see what your future brings!

Meet Tony
Retail Training Graduate

After becoming burned-out from working in a kitchen and growing tired of being yelled at by chefs, Tony decided to set his sights on a new industry. With no previous experience in retail, he enrolled in our National Retail Federation (NRF) Retail Industry Fundamentals Training & Credential. Through taking the training, Tony was able to gain a new skill set and was ultimately offered a position with an airport retailer.  

Coming into the training, Tony was skeptical and had doubts about succeeding based on his challenging life experiences. However, his thought process changed and he gained the confidence he needed. Because of his success in the training, Tony shares his experiences with others to convince them that the class might be beneficial for them too-

“I tell them what the program entails and if they are skeptical, I can tell them about my past. I had a really rough past. If I could do this, if I have lived in a homeless shelter and I’ve come this far in the program and everything, why can’t you?”.

Intent on landing the right retail job for him, Tony consistently applied for jobs and attended job fairs to see what was available. We are happy to see that his hard work has paid off. 

Congratulations, Tony! We're proud of all you’ve achieved and honored to have helped you excel on your path!